Meeting Summary offers a convenient way for meeting hosts to create AI-generated summaries of their meetings. Hosts can manage these summaries through the UNM Zoom web portal, with summaries sent via email, providing a quick and organized way to review key points. 

Notes: Meeting Summary with Zoom AI is not available within breakout rooms.
This feature is only available with version 5.14.2 or later (how to check version). 

How to enable Meeting Summary
How to use Meeting Summary

Asking in-meeting questions allows participants to ask questions during meetings to clarify what’s been said. You can choose from preset questions like "Catch me up", "Was my name mentioned?", and "What are the action items?" or create custom ones. 

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Smart Recording efficiently organizes cloud recordings into smart chapters, provides key takeaways through recording highlights, and identifies actionable next steps. It also offers hosts analytics on meeting dynamics, making it a time-saving and productive tool, especially for lengthy sessions like lectures or department-wide meetings.  

Note:This feature is only available with version 5.16.5 or later (how to check version).

How to enable Smart Recording
How to use Smart Recording

• As a general best practice, hosts should inform attendees at the beginning of the meeting if they intend to use Zoom AI, just as they do when meetings are recorded.
• While these generative AI tools are helpful, they may not be perfect. It’s a good idea to review and edit meeting summaries and recordings for accuracy before sharing them with others.
• As with any form of communication, always exercise caution when handling sensitive data.
• While Zoom AI is approved, the university recommends avoiding the use of third-party tools in meetings due to privacy and data security issues.
• Zoom has indicated that it does not use your audio, video, chat, screen sharing, or any other communication content (e.g., poll results, whiteboard, and reactions) to train Zoom’s or its third-party AI models. Review Zoom’s terms of service and practices apply to AI features to learn more.

Get the most out of Zoom AI with these tips and tricks shared by Zoom employees.

• The best way to prompt
• Automate note-taking for the right meetings
• Get more detailed meeting summaries
• Catch up with ease

Q. Are Zoom's AI features automatically enabled in my University of New Mexico Zoom account?
A. Zoom AI features are turned off by default, but you can enable the features you want to try in your University of New Mexico Zoom account settings. Detailed instructions on how to do this can be found through the provided link under each feature description above.

Q. How does Zoom prioritize the privacy and security of user data when using AI features?
A. Zoom has indicated that it does not use your audio, video, chat, screen sharing, or any other communication content to train its AI models. It's recommended to review Zoom's terms of service and practices regarding AI features. Visit How Zoom AI handles your data.

Q. Who can start or stop Zoom AI through the in-meeting controls?
A. Only the meeting host can start or stop Zoom AI.​

Q. Can meeting participants request to start Zoom AI for the current meeting?
A. If the host has Zoom AI enabled for their meetings, any meeting participants can request that it be started for the current meeting. The host will be prompted to start or decline the request.

Q. What happens if I join a meeting with Zoom AI features in use?
A. If you join a meeting with Zoom AI features in use, you’ll see a prompt letting you know AI is in use and giving you the choice to either leave the meeting or click “OK” to join.

Q. How will I know if Zoom AI is active during the meeting?
A. A glowing sparkle icon will display in the top-left corner of your window to indicate when Zoom AI is active during the meeting.

Q. When can questions be answered while Zoom AI is active in the meeting?
A. Questions can only be answered if the content was discussed while Zoom AI is active in the current meeting.

Q. Is Zoom AI's in-meeting question feature supported in Breakout Rooms?
A. No. Zoom AI in-meeting question feature is not supported in Breakout Rooms.

Q. Who can start or stop the meeting summary using the in-meeting controls?
A. Only the meeting host and co-host can start or stop the meeting summary.
Note: Participants who join the meeting, as well as those already present, will receive a prompt notifying them that the meeting summary feature has been activated.
To start the meeting summary, click the Zoom AI icon from the upper right toolbar, ensure Meeting Summary is checked then select Start Zoom AI. To stop the summary, click the Zoom AI icon from the toolbar, then unselect Meeting Summary.
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Q. When does the meeting summarization begin?
A. Meeting summarization begins when the host clicks Start Summary, unless the host has enabled the web setting to automatically start Meeting Summary.

Q. How does Zoom AI determine which pronouns to use when referring to a participant?
A. If the participant has set their pronouns in their Zoom profile, the Zoom AI feature will use those pronouns when referring to them. If no pronouns are set, the pronouns chosen by the Large Language Model (LLM) will be used instead.

Q. Should Hosts notify participants when using Zoom AI?
A. As a best practice, Hosts should inform attendees at the beginning of the meeting if they intend to use Zoom AI, just as they do when meetings are recorded.